Online Banking
Online banking has become almost as common as banking itself. Every major bank and many of the smaller banks have some form of online banking access. This can be as simple as checking the balance on an account, to doing check deposits from a smartphone.
Most consumers expect their bank to have online banking options, and every expect these options to be available on their smartphones with customized banking apps. People expect the ease and convenience that online banking can bring them. Online access brings 24/7 availability without any lines to wait for a bank teller.
Recently we have also seen the emergence of online banks, bank that operate solely online. These banks have no branches and no local offices, all transactions must be completed online or over the phone.
Some of the features found with online banking can include:
- Checking balances
- Viewing statements
- Transferring funds between accounts
- Opening new accounts
- Wire transfers
- Depositing checks from a smartphone
- Online bill pay
- Credit card disputes
- Ordering new checks